Privacy Policy
Last Updated: September 17, 2026
USA Vape Lab (“USA Vape Lab,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit or use usavapelab.com (the “Website”).
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.
1. Information We Collect
We may collect information you provide directly to us when you:
Create or register for an account
Apply for a wholesale account
Place or submit an order
Contact us or request customer support
Submit a form or inquiry
Subscribe to communications or newsletters
Participate in promotions, surveys, or other Website features
Depending on how you interact with our Website, this information may include:
Name
Business name and business information
Email address
Mailing and billing addresses
Telephone number
Account login information
Order and transaction information
Information provided in customer service or business inquiries
Other information you voluntarily provide to us
For wholesale accounts, we may also collect information necessary to verify your business and determine eligibility for access to our wholesale products and services.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, referring website, and general Website usage information.
We may use cookies and similar technologies to operate, secure, analyze, and improve the Website.
2. How We Use Your Information
We may use information we collect to:
Create and manage your account
Review and approve wholesale account applications
Process and fulfill orders
Provide customer service and business support
Communicate with you regarding your account, orders, or inquiries
Provide information about our products and services
Improve our Website, products, and services
Maintain Website security and prevent fraud or unauthorized activity
Comply with applicable laws, regulations, and legal requirements
Maintain business, transaction, and regulatory records
Carry out other purposes disclosed at the time information is collected
We may also use aggregated or de-identified information for analytical, operational, and business purposes.
3. Wholesale Accounts
USA Vape Lab operates primarily as a business-to-business supplier. Individuals and businesses that apply for wholesale access may be required to provide business information and documentation for account verification and approval.
Registration does not guarantee approval or access to the wholesale store. Information submitted during the registration and approval process may be used to verify eligibility and administer your wholesale account.
4. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to help provide functionality, remember preferences, maintain account sessions, understand Website usage, and improve our services.
You may be able to control or disable cookies through your web browser settings. Certain Website features may not function properly if cookies are disabled.
Third-party services used on our Website may also use cookies or similar technologies in accordance with their own privacy policies.
5. How We Share Information
We do not sell your personal information for monetary consideration.
We may share information with service providers and business partners that assist us with operating our Website and business, including services related to:
Website hosting and maintenance
E-commerce and account management
Order processing and fulfillment
Payment processing
Shipping and delivery
Website analytics
Customer support
Email and business communications
Security and fraud prevention
These parties may access information only as reasonably necessary to provide services to us and are expected to handle information in accordance with applicable requirements.
We may also disclose information when reasonably necessary to:
Comply with applicable laws, regulations, legal processes, or government requests
Protect the rights, property, or safety of USA Vape Lab, our customers, or others
Detect, investigate, or prevent fraud, security incidents, or other unlawful activity
Enforce our agreements, policies, or terms of service
Support a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets
6. Payment Information
If you make a payment through our Website, payment information may be processed by third-party payment service providers.
USA Vape Lab does not need to store your complete payment card information when payment processing is handled by an authorized third-party payment processor. Payment information is subject to the applicable provider’s privacy and security practices.
7. Data Security
We take reasonable measures designed to protect information maintained through our Website from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.
8. Third-Party Websites and Services
Our Website may contain links to third-party websites, services, or platforms.
These third parties operate independently and may have their own privacy policies and terms. USA Vape Lab is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites or services you choose to use.
9. Marketing Communications
If you choose to receive promotional communications from us, we may send you information about products, services, company updates, or other business-related communications.
You may unsubscribe from promotional email communications by following the unsubscribe instructions included in the communication or by contacting us.
Please note that you may continue to receive transactional or administrative communications related to your account, orders, or other business interactions even if you opt out of promotional communications.
10. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is collected and used
Opt out of certain marketing communications
Exercise other rights provided by applicable privacy laws
Certain rights may be subject to legal exceptions and limitations.
To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
11. California Privacy
If you are a California resident, you may have additional rights under applicable California privacy laws.
The rights available to you may depend on whether those laws apply to USA Vape Lab and your particular circumstances. Where applicable, California residents may have rights concerning access to, correction of, or deletion of personal information, as well as certain rights regarding the use or sharing of personal information.
To exercise an applicable California privacy right, contact us using the information below. We will process requests in accordance with applicable law.
12. Children’s Privacy
Our Website is intended for adults and businesses and is not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
13. Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining accounts and transaction records, resolving disputes, complying with legal and regulatory obligations, and enforcing our agreements.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, business practices, services, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Website following the posting of an updated Privacy Policy constitutes acceptance of the updated policy to the extent permitted by law.
15. Contact Us
If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us:
USA Vape Lab
5802 Engineer Drive
Huntington Beach, CA 92649
United States
Email: info@usavapelab.com
16. Online Policy
This Privacy Policy applies to information collected through usavapelab.com and does not necessarily apply to information collected through other means or through third-party websites and services.
This Privacy Policy should be read together with our Website’s Terms and Conditions / Terms of Service and any other policies or notices provided on the Website.